ISO 9001 Quality Training ISO 9001 Quality Training ISO 9001 Quality Training ISO 9001 Quality Training ISO 9001 Quality Training

Quality Training

Our training portfolio covers many of the most relevant Quality subjects, including ISO 9001 interpretation, Internal Quality Audits and more.

All the training courses can be delivered to both small and larger audiences and full training material is provided, as part of the course. Please see below some of the training solutions we can offer.


Interpreting and Implementing BS EN ISO 9001:2008

    • Interpreting and Implementing BS EN ISO 9001:2008 – With this two-day course, participants will be introduced to the ISO 9000 family structure, as well as the ISO 9001:2008 principles and requirements. The main Quality terminology will be discussed and clarified and the "Process Aproach" will be explored, with practical applications which can be easily transferred to your company's environment.

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Internal Quality Auditors BS EN ISO 19011:2011

    • Internal Quality Auditors based on BS EN ISO 19011:2011 - This is a three-day course which will provide your teams with the skills and knowledge they need to carry out Internal Quality Audits, according to the guidelines of ISO 19011:2011. Participants will practice and learn how to manage an audit programme and conduct management system audits, as well as how to evaluate the competence of team members engaged in the audit process.

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Improving your Customer Services

    • Improving your Customer Services - With this two-day course your teams will be able to discuss and learn about the main factors which affect the Quality of your services and how to measure your services performance. They will access important information about how to provide an excellent customer service and how their attitude towards customers can influence whether your clients will keep coming back or not to buy form your business.

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